200 Webster Street
Oakland, CA 94607-4108
Customer Service:(888) 311-7632
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The Ramsell Drug
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Our Heart Is In Public Health
We help public health programs maximize limited resources and improve outcomes by connecting people to the services and medications they need... for a better life.
Our Commitment to Privacy
We respect the privacy of your information and those we serve. We provide this explanation about our online information practices as a show of our commitment to protect your privacy.
We do not sell or rent personally identifying information collected during your use of our Website.
The Information We Collect
At the time you register for our site, we collect and store your name, business address and other personally identifying information collected on the Password Request Form. We need this information to provide access to our secure information system.
In addition, we automatically gather general statistical information about our Website and visitors, such as IP addresses, browsers, page views, number of visitors. We do not reference you by individual name, e-mail address, address, or telephone number. We use this data in the aggregate to determine how much our customers use parts of our site so we can improve our site.
The Way We Use Information
notices, program updates and other communications relevant to your use of the site. We will not send you promotions or advertisements.
We may also use or disclose your information to resolve disputes, investigate problems, or enforce our User Agreement. At times, we may review status or activity of multiple users to do so. We may disclose or access information whenever we believe in good faith that the law so requires or if we otherwise consider it necessary to do so to maintain service and improve our services.
We use your IP address to help diagnose problems with our server, to manage our Website and to enhance our site based on the usage pattern data we receive.
We employ reasonable and current security methods to prevent unauthorized access, maintain data accuracy, and ensure correct use of information. Our Security Policy does not permit the sharing of Usernames and password. If you believe your Username and/or password has been compromised, contact Ramsell immediately at 1-888-311-7632, option 4. Our personnel will never ask you for your password in an unsolicited phone call or in an unsolicited e-mail. Remember to sign out of your account and close your browser window when you have finished your session. This is to help ensure that unauthorized users cannot access personal information and correspondence if you share a computer with someone else or are using a computer in a public place where others may have access to it.
No data transmission over the Internet or any wireless network can be guaranteed to be perfectly secure. As a result, while we try to protect personal information, we cannot ensure or guarantee the security of any information you transmit to us, and you do so at your own risk.
Ramsell is in full compliance with the data security and confidentiality policies. Written policies and procedures are in place to ensure the security and confidentiality of member data within our business processes. These policies and procedures are available via Intranet and are available for staff to review at all times. The policies are under continuous review to ensure that member confidentiality is maintained and that Ramsell is adhering to all HIPAA requirements for privacy, security, and transaction standards. The designated privacy officer is responsible for ensuring that Ramsell adheres to all HIPAA requirements and the member confidentiality standards of our program sponsors.
Changes to Our Policy
By using our Website, you consent to the collection and use of this information in the manner we describe.